HAVE A QUESTION?
Find Your Answer!
These are the most common questions I’m asked. If you have additional questions feel free to email me the link below
Frequently Asked Questions
Where are you located?
At the moment I am based in Zug, Switzerland.
Shipping Times?
Shipping times vary depending on your location and the type of item purchased:
- Fine Art Prints: Typically ship within 10-14 business days.
- Original Paintings: Require 2-4 weeks to prepare for shipment, ensuring every detail meets my quality standards.
Please note that occasional delays may occur, especially if demand is high. If there’s a surge in orders, I’ll work hard to maintain timely shipments and keep you informed.
Once your order is dispatched, you’ll receive an email confirmation with tracking details so you can follow your package’s journey to your door. Thank you for your patience and for supporting my art!
Can My Print Be Personalized?
Absolutely! If you’d like, I can add a personal touch to your print. Each artwork is signed on the back, and I’m happy to include a personal message or name as requested. Just let me know what you’d like added when you place your order.
Personal Questions
Have You Always Been an Artist?
I like to think so! Creating and painting have been passions of mine since childhood. I even pursued a formal education in art and graduated from the Academy of Fine Arts. Afterward, I worked as a graphic designer while painting on the side. It wasn’t until the end of 2020 that I began sharing my artwork publicly, and this project was born!
Where Are You From?
I’m originally from Poland, which you might guess from my accent! In 2012, I left Poland to explore new horizons and have since lived and worked as a designer in Morocco, Scotland, and Ireland. Now, I’m based in Switzerland. Immersing myself in these diverse cultures has profoundly shaped who I am today.
Living and collaborating with people from various backgrounds exposed me to different art styles, vibrant colors, breathtaking landscapes, and unique languages. These experiences have had a huge impact on both my personal growth and my artistic journey.
Is Your Real Name Madam Luna?
Haha, great question! You can indeed call me "Madam Luna"—my husband's last name is Luna! Although I don’t officially use his surname, friends and family often call me Luna too. And since I’m completely captivated by the moon, the name couldn’t be more fitting.
Do You Offer Art Classes?
I’m truly honored by your interest in learning from me! If you’d like to explore art together, I would be more than happy to arrange classes, either in person or via Zoom. Please send me a message, and we can discuss what you'd like to focus on and work out the details.